baji 9's Privacy Policy

1. Introduction and Scope of Application

baji 9 is an online gaming and sports betting platform that provides services to Bangladeshi users. This privacy policy ("Policy") governs the use and protection of personal information collected through the baji 9 website, mobile application, and all related digital services.

In this policy, "information" means any data that can directly or indirectly identify a specific individual. We collect only the information necessary for operating the service, ensuring security, and meeting legal obligations.

Users must be at least 21 years old before using baji 9's services. We do not knowingly collect information from minors, and if such information comes to our attention, it is deleted immediately.

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2. Information We Collect

baji 9 collects user information in several ways. The types and sources of information collected are described in detail below.

2.1 Registration Information

Information you provide when opening an account:

• Full name (as per national ID card)
• Date of birth and age verification details
• Mobile number and email address
• Bank account or mobile banking number (bKash, Nagad, Rocket)
• Password (stored in encrypted form)
• Photo of national ID card or passport (for identity verification)

2.2 Transaction Information

Information automatically recorded from your deposit, withdrawal, and betting activity:

• Transaction amount, date, and time
• Payment method details
• Bet placement and game participation history
• Win/loss records and account balance changes
• Details of bonuses and promotional offers received

2.3 Technical Information

Information automatically collected from your device and browser:

• IP address and geographical location
• Browser type and version
• Operating system and device model
• Cookie and session information
• Site access times, pages visited, and navigation patterns

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3. Purpose of Using Information

baji 9 uses collected information for specific and legitimate purposes. The main purposes are listed below:

Purpose	Type of Information	Legal Basis
Account creation and management	Registration information	Performance of contract
Identity verification (KYC)	ID card, date of birth	Legal obligation
Processing financial transactions	Payment information	Performance of contract
Fraud and scam prevention	Technical and transaction information	Legitimate interest
Customer service	Contact and account information	Performance of contract
Responsible gaming monitoring	Betting and gaming history	Legitimate interest
Platform improvement and analysis	Technical information	Legitimate interest

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4. Data Storage and Security

baji 9 uses SSL (Secure Socket Layer) encryption technology to protect user information during transfer. Information stored on our servers is secured using advanced encryption methods.

We apply the following technical and administrative security measures:

• SSL/TLS encryption for all data in transit
• AES-256 encryption for stored data
• Two-Factor Authentication
• Regular security audits and risk assessments
• Strict access control policy — only authorised staff can access specific information
• Automated monitoring to detect suspicious activity
• A dedicated rapid-response team for security incidents

4.1 Data Retention Period

We retain information only for as long as necessary. Information for active accounts is kept for the duration of the service. After an account is closed, information is retained for the period required by legal and financial audit obligations. Once that period ends, information is securely deleted or anonymised.

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5. Sharing Information with Third Parties

baji 9 does not sell users' personal information to third parties for commercial purposes. However, information may be shared in certain circumstances:

5.1 Service Provider Partners

Organisations that assist with payment processing (bKash, Nagad, Rocket, bank transfer), game operations, and technical infrastructure maintenance receive the information necessary to carry out their functions. Strict data protection agreements are maintained with these partners.

5.2 Legal Obligations

Information may be provided in response to a valid request from a government authority, court, or investigative body under the applicable laws of Bangladesh. In such cases, only the specific information stated in the request is provided.

5.3 Fraud Prevention

Information may be shared with relevant industry security organisations to detect and prevent fraudulent activity. This exchange of information is conducted in the interest of protecting all parties.

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6. Cookies and Tracking Technology

Cookies and similar tracking technologies are used on the baji 9 website and app. Cookies are small data files stored on your device that help improve the functionality of the site.

6.1 Types of Cookies

• Essential cookies: Required for login sessions, security verification, and core operations. These cannot be disabled.
• Functional cookies: Used for language preferences, display settings, and personalised experience.
• Analytical cookies: Analyse how the site is used to help improve the quality of the service.
• Security cookies: Used to prevent automated bots, fraud, and unauthorised access.

You can manage non-essential cookies from your browser settings. However, disabling cookies entirely may cause some features of the site to not work properly.

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7. User Rights

As a baji 9 user, you have the following rights regarding your own information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances you may request deletion of your information, though this may not be possible where legal or contractual obligations exist.
• Right to restrict processing: You may request that use of your information be limited for specific purposes.
• Right to data portability: You may request your information in a structured format.
• Right to object: You may object to the processing of your information in certain cases.

To exercise these rights, contact us. We will try to respond within a reasonable time after receiving your request.

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8. Responsible Gaming and Use of Information

baji 9 monitors users' betting and gaming behaviour to uphold responsible gaming principles. The purpose of this monitoring is to protect users. If an unusual or harmful gaming pattern is identified, steps are taken to offer support to the user.

Gaming behaviour data collected for this purpose is not used for advertising or marketing. To learn more about these user protection measures, see our responsible gaming section.

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9. Protection of Children and Minors

baji 9's services are strictly for persons aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

The registration process includes age verification. If a user registers by providing false information, baji 9 reserves the right to close that account and the related transactions may be considered void. If a parent or guardian becomes aware of an account registered in their child's name, please contact us.

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10. Changes and Updates to This Policy

baji 9 reserves the right to amend or change this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the policy is revised.

For significant changes, we may send a notification to the registered email or mobile number. Continued use of the site after changes are made will be considered acceptance of the new policy. We therefore recommend visiting this page from time to time.

For any questions about this policy, please contact us. You may also find answers to other questions about using the platform in our Frequently Asked Questions (FAQ) section.

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11. Interpretation and Application of This Policy

This privacy policy will be interpreted and applied in accordance with the applicable laws of Bangladesh. If any provision of this policy is found to be unenforceable by a court, the remaining provisions will remain in full effect.

If any conflict arises between this policy and other legal documents of baji 9, the document relevant to the specific matter will apply. To understand the full terms of use of the service, please see our Terms and Conditions, which together with this privacy policy form the overall legal framework.